Privacy Policy for t789

1. Information We Collect

t789 collects personal data that is necessary to provide you with a safe, reliable, and compliant online gaming and sports betting experience. The categories of personal data we collect are described below.

1.1 Account Registration Data

When you create a t789 account, we collect the following information:

• Your full legal name
• Date of birth (to verify you are aged 21 or above)
• Residential address (city, district, postal code, country)
• Mobile telephone number registered in Bangladesh
• Email address
• Account username and encrypted password
• Preferred language (English)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which may be triggered at account registration, before your first withdrawal, or at any point during your account lifecycle, we may collect:

• Scanned copy or photograph of a government-issued photo ID (National ID card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official correspondence)
• Selfie photograph or video for identity matching purposes
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account dashboard)

1.3 Financial Transaction Data

To process deposits, withdrawals, and bonus credits, we collect:

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank)
• Mobile banking account numbers or bank account identifiers associated with your payment method
• Account balance history and transaction ledger

1.4 Gaming & Betting Activity Data

We maintain records of your gaming and betting activity on t789, including:

• Games played, bet amounts, game outcomes, and session durations for all casino titles (slots, live dealer, crash games, table games)
• Sports bets placed, markets selected, odds accepted, and settlement outcomes for cricket (BPL, IPL, T20 World Cup), football, kabaddi, and other markets
• Bonus and promotion participation history, including wagering progress and bonus conversion records

1.5 Technical & Device Data

When you access t789 via a web browser or mobile browser, we automatically collect:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Session start and end times, pages visited, and features accessed
• Referring URL (the website or search engine that directed you to t789)
• Cookie identifiers and similar tracking technologies (see Section 6)

1.6 Communication Data

When you contact t789 customer support or respond to platform communications, we retain:

• Content of support messages sent to [email protected]
• Live chat transcripts if you use the on-platform support channel
• Feedback and complaint records, including resolution outcomes
• Email correspondence related to your account, promotions, or disputes

2. How We Collect Data

t789 collects your personal data through the following channels:

2.1 Directly From You

The majority of personal data we hold is provided directly by you at the time of account registration, during KYC verification, when making deposits or withdrawal requests, when contacting support, or when participating in promotions. You choose what information to provide; however, certain data fields are mandatory for account creation and may be required before specific services (such as withdrawals) are made available to you.

2.2 Automatically During Platform Use

Technical and device data (Section 1.5) is collected automatically when you access the t789 website. This data is gathered via server logs, cookies, and similar technologies. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the t789 platform.

2.3 From Third-Party Service Providers

t789 may receive supplementary data from the following categories of third-party service providers:

• Payment Processors: Transaction confirmation data and fraud screening signals from bKash, Nagad, Rocket, Upay, and card payment networks
• KYC Verification Services: Identity match scores and document authenticity assessments from our third-party identity verification partners
• Game Providers: Game round outcomes and RTP data from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — used to resolve disputes and verify game integrity
• Fraud Prevention Services: Risk scoring and device fingerprinting data used to detect and prevent unauthorised account access, bonus abuse, and money laundering

3. How We Use Your Data

t789 uses the personal data we collect for the following specific purposes:

4. Legal Basis for Processing

t789 processes your personal data on the following legal grounds:

4.1 Contractual Necessity

Processing your registration data, financial transaction data, and gaming activity data is necessary for the performance of the contract between you and t789 — specifically, to create and maintain your account, process deposits and withdrawals, and deliver the games and betting services you have requested.

4.2 Legal Obligation

Processing KYC data, financial records, and anti-money laundering (AML) monitoring data is necessary for t789 to comply with applicable legal obligations, including age verification requirements (21+), identity verification standards, and financial crime prevention obligations.

4.3 Legitimate Interests

t789 processes technical and device data, fraud prevention signals, and gaming activity data on the basis of our legitimate interests in maintaining the security of the platform, detecting and preventing fraud and abuse, ensuring fair play across all game titles, and continuously improving our services for Bangladeshi players. These legitimate interests are balanced against your rights and do not override them.

4.4 Consent

Where processing is not required by contract or law and cannot be justified by legitimate interest — in particular, sending marketing and promotional communications — t789 relies on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Disclosure

t789 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

5.1 Payment Processors

To process your deposits and withdrawals, t789 shares the relevant financial transaction details with our payment processing partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment partner operates under its own privacy policy and data security standards. t789 shares only the transaction data required to complete or verify a specific payment.

5.2 KYC & Identity Verification Partners

To fulfil our age verification and identity verification obligations, t789 may share your KYC documents and registration data with third-party identity verification service providers. These providers process your data solely for the purpose of identity matching and document authenticity verification and are contractually prohibited from using your data for any other purpose.

5.3 Game Providers

Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) receive anonymised or pseudonymised session and game round data necessary to deliver their game titles to your browser. In the event of a game dispute, we may share limited account information with the relevant game provider to facilitate resolution. Game providers do not receive your full personal profile.

5.4 Legal & Regulatory Disclosure

t789 may disclose personal data to law enforcement agencies, courts, or regulatory authorities where required by applicable law, a valid court order, or where disclosure is necessary to protect the rights, property, or safety of t789, its players, or third parties. In such cases, t789 will disclose the minimum information necessary to satisfy the legal requirement.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial portion of t789's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer before your data is subject to a materially different privacy policy.

6. Cookies & Tracking Technologies

t789 uses cookies and similar browser-based tracking technologies to operate the platform, remember your session, and understand how players navigate the site. This section explains what cookies we use and how you can manage them.

6.1 Essential Cookies

These cookies are strictly necessary for the t789 platform to function. They maintain your login session, remember your account preferences, and ensure the security of your session token. Without these cookies, the platform cannot operate correctly. You cannot opt out of essential cookies while using t789.

6.2 Performance & Analytics Cookies

t789 uses anonymised analytics data to understand which pages are most visited, how long players spend on different sections of the site, and where technical errors occur. This data is used solely to improve the platform experience and is not linked to your personal identity. You may opt out of performance cookies via your browser's cookie settings.

6.3 Functional Cookies

Functional cookies remember your preferences such as language selection, last-played game category, and display settings. These cookies improve your experience but are not essential to the platform's core operation. You may disable functional cookies, though some personalisation features may stop working as a result.

6.4 Managing Cookies

You can control and delete cookies at any time through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge, Samsung Internet) allow you to block third-party cookies, clear existing cookies, and receive notifications when new cookies are set. Please refer to your browser's help documentation for specific instructions.

7. Data Security

t789 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our core security infrastructure includes the following:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the t789 platform is encrypted in transit using 256-bit SSL/TLS protocols. The padlock symbol in your browser's address bar confirms an active encrypted connection.
• Encrypted Data Storage: Sensitive fields including passwords (stored as one-way cryptographic hashes), KYC documents, and financial account identifiers are encrypted at rest in our database infrastructure.
• Access Controls: Access to personal data within the t789 organisation is restricted to personnel who have a genuine operational need to access it. Access is controlled via role-based permissions, multi-factor authentication, and audit logging.
• Fraud Detection Systems: t789 operates automated fraud detection systems that monitor for unusual login patterns, suspicious transaction sequences, and indicators of account compromise. Suspicious activity triggers automated account protection measures and alerts our security team.
• Regular Security Reviews: t789 conducts periodic internal security reviews of its data handling practices, access controls, and infrastructure configuration to identify and address potential vulnerabilities.

While t789 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. If you believe your t789 account has been compromised, please contact [email protected] immediately so we can take protective action.

8. Data Retention

t789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When personal data reaches the end of its applicable retention period, t789 will securely delete or anonymise it in a manner that prevents reconstruction. Anonymised aggregate data (e.g., total game rounds played platform-wide) may be retained indefinitely as it no longer constitutes personal data.

9. Your Rights

As a t789 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account username and a description of your request.

9.1 Right of Access

You have the right to request a copy of the personal data that t789 holds about you. We will provide this information in a clear, structured format within 30 days of receiving a verified request. We may need to confirm your identity before processing an access request.

9.2 Right to Rectification

If the personal data t789 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your contact email or mobile number) directly within the t789 account dashboard. For other data corrections, please contact support.

9.3 Right to Erasure

You may request that t789 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Please note that t789 may be required by law to retain certain data (e.g., financial transaction records, KYC documents) for specified periods even after account closure, and the right to erasure does not apply to such legally required data.

9.4 Right to Restrict Processing

You have the right to request that t789 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while an objection to processing is being considered.

9.5 Right to Object

Where t789 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. t789 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for legal claims. You have an absolute right to object to the use of your data for direct marketing purposes.

9.6 Right to Withdraw Consent

Where t789 relies on your consent as the legal basis for processing (specifically, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal. To withdraw marketing consent, contact [email protected] or use the unsubscribe mechanism in any marketing email we send.

10. Children's Privacy

t789 is strictly an adult platform. Access to all t789 services — including account registration, deposits, game play, sports betting, and bonus participation — is prohibited for persons under the age of 21. t789 does not knowingly collect personal data from individuals under 21 years of age.

If t789 discovers or receives credible notification that a registered account belongs to a person under the age of 21, the account will be immediately suspended. All personal data associated with the underage account will be retained only to the extent required to satisfy legal obligations and will otherwise be scheduled for deletion. Any deposits held in an underage account will be returned to the payment source where technically feasible. Any winnings generated by an underage account will be forfeited.

If you are a parent or guardian and believe your child has created a t789 account, please contact us immediately at [email protected] so we can take appropriate action promptly.

11. Third-Party Services

The t789 platform integrates with a number of third-party service providers to deliver core functionality. Each third-party provider operates under its own privacy policy and data protection framework. t789 selects its third-party partners carefully and requires them to maintain data security standards consistent with industry best practice.

The primary third-party service categories used by t789, and the data each receives, are as follows:

• Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi): Receive pseudonymised session tokens to serve game content to your browser. Do not receive your full personal profile.
• Mobile Payment Processors (bKash, Nagad, Rocket, Upay): Receive transaction-specific financial data to process deposits and withdrawals. Do not receive your gaming activity data.
• Card Payment Networks (Visa, Mastercard): Receive card transaction data for payment processing. Subject to PCI-DSS data security standards.
• Banking Partners (Dutch-Bangla Bank, City Bank, BRAC Bank): Receive bank transfer data required to process online banking transactions.
• Identity Verification Providers: Receive KYC documents and registration data for identity matching. Subject to strict contractual data processing agreements with t789.

t789 does not integrate with third-party advertising networks, social media pixel tracking, or external analytics platforms that would share your behavioural data with entities outside the t789 service ecosystem.

12. Policy Updates

t789 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The date at the top of this document indicates when the current version was last reviewed and updated.

When we make material changes to this Policy — changes that meaningfully affect how we collect, use, or share your personal data — we will notify active account holders via an on-platform notification before the changes take effect. For minor or clarificatory updates that do not change the substance of our data practices, we may update the Policy without individual notification.

We encourage you to review this Privacy Policy periodically. Your continued use of the t789 platform after a Policy update has been communicated constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should cease using the t789 platform and contact support to arrange account closure.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how t789 handles your personal data, please contact our support team. All privacy-related enquiries are handled with strict confidentiality by t789's data handling team.

Support email: [email protected]

Please include your registered account username and clearly describe your query or request. t789 aims to acknowledge all privacy-related correspondence within 2 business days and to provide a substantive response within 30 calendar days.